/ Troubleshooting

Problems and solutions

Problems with installation of TagCommenter
Comment upload flops
No comments are found in the vicinity




Problems with installation of TagCommenter

If you have problems with downloads, installation or access to Android Market contact Android Market Help and the User Forums.

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Comment upload flops

Are place description or comment-text empty? Both must not be empty. Are GPS or network localization switched on? At least one must be switched on. Check, if your location can be fixed in Google maps. If not, perhaps both localization modes are switched off or the current environment prevents localization. Have you access to the Internet? Check, if you can download WEB pages with the built-in internet app of your smartphone.

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No comments are found in the vicinity

Have you access to the Internet? Check, if you can download WEB pages with the built-in internet app of your smartphone. Possibly, for your location are really no comments of other users stored. Post yourself a comment and wait until the upload is successfully executed. Then again download the comments in your vicinity (choose a big radius in the settings to avoid possible inaccuracy of localization, choose "All languages" and choose "any" for the date). Now, you should see at least your own comment.

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